客户满意度应该始终是每个决策的核心。
Customer satisfaction should always be at the heart of every decision.
People who cannot say no, cannot say yes meaningfully either.
要么忙着活,要么忙着死,人只有两种选择。
"The best way to predict the future is to create it."
最好的想法往往来自不同学科的交叉点。
当今有效领导的关键在于影响力,而非权威。
只有狭隘的头脑,才无法从多角度看待问题。