客户满意度应该始终是每个决策的核心。
Customer satisfaction should always be at the heart of every decision.
People who cannot say no, cannot say yes meaningfully either.
要么忙着活,要么忙着死,人只有两种选择。
"The best way to predict the future is to create it."
当今有效领导的关键在于影响力,而非权威。