过度恐惧不可预测的事件可能导致更糟糕的后果。保持冷静和理性至关重要。

The key is to set realistic customer expectations, and then not to just meet them, but to exceed them—preferably in unexpected and helpful ways.

算法的美不在于它们的复杂性，而在于它们高效解决问题的能力。

Never underestimate the power of small, consistent actions to drive large-scale change.

A verdadeira revolução é a que transforma o coração do homem.

在危机时刻，一家公司及其领导者的真正品格才会显现。