The most powerful tool in business is a strong team.

Operational effectiveness and strategy are both essential to superior performance, which, after all, is the primary goal of any enterprise.

I want the reader to feel something is astonishing. Not the 'what happens,' but the way everything happens. These long short story fictions do this best, for me.

译文：奉承的话顺从了人的内心容易让人高兴，直率的话不能接受让人容易发怒。赏析：奉承的话虽然好听，但能让人迷失自我，直率的话虽然逆耳，但能让人清醒。我们少听阿谀的谗言，多听直率的忠言。

写作是唯一一件当我做它时，不会觉得我应该在做其他事情的事情。

合作是解决复杂问题的关键。

如果你不拥抱新事物，你就无法生存。