生活是一段旅程,无论道路和住宿多么糟糕,都必须前行。
最好的解决方案来自倾听那些每天在土地上劳作的人。
Old soldiers never die. They just fade away.
The key is to set realistic customer expectations, and then not to just meet them, but to exceed them—preferably in unexpected and helpful ways.