语言中最危险的短语是：“我们一直都是这么做的。”
The most dangerous phrase in the language is, 'We've always done it this way.'
The most important thing is how people experience the space.
If you're competitor-focused, you have to wait until there is a competitor doing something. Being customer-focused allows you to be more pioneering.
I don’t need a reason to be great.
Commit to your business. Believe in it more than anybody else.