客户满意度应该是每个商业决策背后的驱动力。
Customer satisfaction should be the driving force behind every business decision.
The central feature of pride is enmity—enmity toward God and enmity toward our fellowmen.
做正确的事永远是时候。
"The higher you go, the more your mistakes cost."
求学的最大益处,在于自我追求改变气质。