顾客的信任来之不易,却容易失去——要极力守护它。
Customer trust is hard to earn and easy to lose—guard it fiercely.
"Every poem is a love poem, even when it's about loss."
释义:听得多了,看得多了,才能够体察出事物中的精要,才能够选择事物好的一面进行学习,选择正确的道理进行遵从。
未来は、自分で切り開くものだ。
I don't hold grudges, I remember facts.