The customer is always right, even when they're wrong.
顾客永远是对的,即使他们是错的。
我们生活中最重要的大部分事情都在我们不在的时候发生。
今日最主要的势利,就是对职业的势利。你在派对中不用一分钟就能体会到,当你被问到这个21世纪初,最有代表性的问题:你是做什么的?你的答案将会决定对方接下来的反应,对方可能对你在场感到荣幸,或是开始看表,然后想个借口离开。
We are always looking for new ways to analyze data.
如果你发现,你为了适应系统而委屈了自己,那就该停下来想想了——该改变的到底是你,还是系统。
Quality begins at the farm, and excellence is built through every step of the process.
You must feel that you already have what you want, and this feeling will bring it into your reality.