客户至上是我们一切工作的出发点。
Customer obsession is the starting point for everything we do.
我是一个战士，我不会放弃。
A person may cause evil to others not only by his actions but by his inaction， and in either case， he is justly accountable to them for the injury.
The test of true innovation is whether it makes life better for ordinary people.
一刀切不是办法。所有这些文化都是不同的。梅奥诊所的正确文化与好莱坞电影制片厂的正确文化是不同的。你不可能用 "一刀切 "的解决方案来管理所有这些地方。
Justice delayed is justice denied.
最终，我们记住的不是敌人的话语，而是朋友的沉默。