Customer trust is hard to earn and easy to lose; never take it for granted.
顾客的信任难获得易失去；永远不要视为理所当然。
创新不仅仅是创造新事物，而是让事物变得更好。
Pain is the absence of pleasure, pleasure is the absence of pain.
信任是每一段成功商业关系的基础。
The best way to get out of a situation is to face it head on.
我写得越多，我就消失得越多。
"Writing is a way of life, a way of being in the world."
The era of hardware-defined experiences is over; now it's software-defined.
"Traveling is a brutality. It forces you to trust strangers and to lose sight of all that familiar comfort of home and friends. You are constantly off balance. Nothing is yours except the essential things: air, sleep, dreams, the sea, the sky - all things tending towards the eternal or what we imagine of it."