持续改进不仅仅是一个过程，它是一种应该渗透到我们组织各个层面的思维方式。
Continuous improvement isn't just a process, it's a mindset that should permeate every level of our organization.
最好的文学是挑战我们、让我们思考、迫使我们面对存在的不舒服真相的文学。
事物忌讳到达顶点，事情避免极其完美，人则忌讳飞黄腾达。
If you take care of the soil, the soil will take care of you.
True leadership is not about being in charge, but about taking care of those in your charge.
追随我的好奇与直觉，大部分我所投入过的事务，后来看来都成了无比珍贵的经历。