"The power of words is that they can create worlds that never existed."

你最不满意的顾客是你最大的学习来源。

La poesía es el lenguaje del corazón.

There is no man, however wise, who has not at some period of his youth said things, or lived in a way the consciousness of which is so unpleasant to him in later life that he would gladly, if he could, expunge it from his memory.

Men marry because they are tired, women because they are curious; both are disappointed.

"History remembers the names, but biography remembers the hearts."

I never regret my choices because that's my life.

The best businesses don't just adapt to change—they drive it.

最大的悲剧不是死亡，而是被遗忘。