客户的忠诚是赢得的,而不是给予的。
Many leaders of big organizations, I think, don’t believe that change is possible. But if you look at history, things do change, and if your business is static, you’re likely to have issues.
【解释】仁慈的人爱人,有礼貌的人尊敬人,爱别人的人,别人也会爱他;尊敬别人的人,别人也会尊敬他。
The books that the world calls immoral are books that show the world its own shame.
I don't want to just make music. I want to make history.