客户满意度毫无价值,客户忠诚度才是无价的。
The truth is rarely pure and never simple.
设计的优雅来自于以正确的方式解决正确的问题。
Innovation is not a slogan, but a continuous breakthrough in every detail.
Quality is not an act, it is a habit.
每一个实验,即使是失败的,也会教会你一些有价值的东西。