"The characters in my books are often people who are struggling to find their place in the world."
我书中的角色通常是那些在世界上努力寻找自己位置的人。
生活其实很简单，但我们坚持把它复杂化。
我不害怕脆弱。
The earth is a dot. The moon is a dot. The sun is a dot. The stars are dots.
Listen to everyone in your company and figure out ways to get them talking. The folks on the front lines—the ones who actually talk to the customer—are the only ones who really know what's going on out there. You'd better find out what they know.
