倾听公司里的每一个人，并想办法让他们说话。在前线的人——那些真正与客户交谈的人——是唯一真正知道外面发生了什么的人。你最好弄清楚他们知道什么。
Listen to everyone in your company and figure out ways to get them talking. The folks on the front lines—the ones who actually talk to the customer—are the only ones who really know what's going on out there. You'd better find out what they know.
成功是唯一的选择，失败不是。
不要害怕放弃好的，去追求伟大的。
Twenty years of romance make a woman look like a ruin; but twenty years of marriage make her look like a public building.
"In every character, there is a truth that needs to be told."
I raised my kids to be independent—just like me.