我们生来都是疯狂的，有些人一直如此。
"We are all born mad. Some remain so."
你必须相信你的长期计划，但你需要短期目标来激励和启发你。
We've had three big ideas at Amazon that we've stuck with for 18 years， and they're the reason we're successful:Put the customer first. Invent. And be patient.
一个组织的透明度质量决定了其信任的质量。
Profit and sustainability are not enemies; they are partners in long-term success.
译文：高兴时说的话大多会丧失信用，愤怒时说的话大多会失大体。赏析：人在得意时容易忘形，说话无所不谈，此时说的话往往失真。人在极度愤怒时，思维混乱，言行大多不理智。所以，我们要防止在高兴时言多有失，防止愤怒时言多失态。