"We are all broken, that's how the light gets in."
我们都有裂痕，那是光照进来的地方。
The hardest decisions often yield the greatest rewards.
The past is always with us, for it feeds the present.
关键是设定现实的客户期望，然后不仅要满足它们，还要超越它们——最好是以意想不到和有益的方式。
我是那种会让你打电话给你女朋友并告诉她你爱她的人。