The best way to predict the future is to create it.
The quality of an organization's values determines the quality of its culture.
The key to success is to get out into the store and listen to what the associates have to say. It's terribly important for everyone to get involved. The best ideas come from the floor.
To understand someone, you must first understand their pain.
文学是一种对抗遗忘的武器。
The greatest stories are those that make us feel less alone.
