成功的关键是走进商店，听听员工们怎么说。每个人都参与进来是非常重要的。最好的想法来自基层。
The key to success is to get out into the store and listen to what the associates have to say. It's terribly important for everyone to get involved. The best ideas come from the floor.
The process of doing mathematics is more important than the result.
我并不完美，但我每天都在努力专注于变得更好。
The greatest enemy of a good plan is the dream of a perfect plan.
