The key is to set realistic customer expectations, and then not to just meet them, but to exceed them — preferably in unexpected and helpful ways.
History has neither the venerable age of the earth nor the innocence of the child; it is always the result of human passions and human errors.
适应旧程序以适应新机器通常意味着适应新机器以使其表现与旧机器相似。
伟大的音乐得以幸存不是因为保存它的机构,而是因为每一代人都重新发现它。