The key to success is to get out into the store and listen to what the associates have to say. It's terribly important for everyone to get involved. Our best ideas come from clerks and stockboys.
成功的关键是走进商店，听听员工们怎么说。让每个人都参与进来是非常重要的。我们最好的想法来自店员和库存员。
通过不属于我们的模式来解释我们的现实，只会让我们越来越陌生，越来越不自由，越来越孤独。
The multiverse is not a theory, it is a consequence of our best theories.
真正的智慧在于了解自己的无知。
All our dreams can come true if we have the courage to pursue them.
The best economic insights come from observing how people actually behave.
认知偏差不仅仅是判断上的错误；它们是了解我们思维运作方式的窗口。
