只有一个老板，那就是顾客。他可以通过把钱花在别的地方来解雇公司里的任何人，从董事长开始。
There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else.
Never underestimate the power of a strong company culture.
"Every man has his secret sorrows which the world knows not; and often times we call a man cold when he is only sad."