Exceed your customers' expectations. If you do, they'll come back over and over. Give them what they want — and a little more.
超越顾客的期望。如果你这样做，他们会一次又一次地回来。给他们想要的——再多一点。
国际政治是一项残酷而危险的业务，期望国家按照道德原则行事是愚蠢的。
投资于人才是公司能做的最佳投资。
译文：处理事情应该宽大平和，而不能有松散懈怠的毛病；处世贵在严格，而不能过于激烈操切。赏析：做事如果松散懈怠，就会功败垂成。处世遵守规定是好事，但操之过急也会适得其反。
Life is a constant evolution and learning process.
I'm not afraid to tell my story because it might help someone else.
I am always searching for harmony between architecture and nature.