我们把客户视为受邀参加派对的客人，而我们是主人。我们的工作是每天让客户体验的每一个重要方面都变得更好一点。
那些没有缺点的人的问题在于，通常你可以肯定他们会有一些相当讨厌的优点。
Cinema is the most beautiful fraud in the world.
真相总是不便的。
The strength of a company lies in the integrity of its materials and its people.《Leadership in Extraction》
唯一让我紧张的时候就是当我必须做自己的时候。
"Happiness is not something ready made. It comes from your own actions."
The key to managing complexity is to focus on the interfaces between components, not their implementations.