"I always try to find the humanity in every character, no matter how flawed they may be."
对人类来说,最可恨的事情是知道一切却无能为力。
Luck, is largely responsible for my reputation for genius. I don’t walk into the office in the morning and say, ‘Am I smart today?’ I walk in and wonder, ‘Am I lucky today?’
We must listen to our customers—they are the reason we exist.
The most exciting discoveries often come from paying attention to unexpected results.