如果你竞争对手为中心，你就不得不等待你的竞争对手有所作为。如果你以客户为中心，你就会更具有开拓性。
On progress: "If you're competitor-focused， you have to wait until there is a competitor doing something. Being customer-focused allows you to be more pioneering."
The first time you share tea with a Balti, you are a stranger. The second time, you are an honored guest. The third time you become family.
"The best ideas come when you're not trying too hard."
【解释】鱼是我所想要的，熊掌也是我所想要的，如果这两种东西不能同时得到，那么我就只好放弃鱼而选取熊掌了。
The best part about life is making mistakes and learning from them.
The great and chief end, therefore, of men's uniting into commonwealths and putting themselves under government is the preservation of their property.