Change starts with a single step, but it takes a collective effort to make it last.
A lot of people with high IQs are terrible investors because they've got terrible temperaments.
对人进行教育,不管他是哪一类。
"Writing is a way of discovering what you didn’t know you knew."
Listen to everyone in your company and figure out ways to get them talking. The folks on the front lines—the ones who actually talk to the customer—are the only ones who really know what's going on out there. You'd better find out what they know.