Customer needs always come first; everything else is secondary.
We must challenge the status quo to find better ways of doing things.
The heart of another is a dark forest, always, no matter how close it has been to one's own.
"The best way to avoid trouble is to stay out of it."
想要了解一个人,就听听他是如何评价他人的,这远比听信别人对他的评价来得彻底。