Your golden ticket is being able to see things from other people's point of view. This shift enables heartfelt empathy. It also allows you to persuade others and it is the key to great design. Mastering the view through the eyes of others will unlock so many doors

Business is like war—you need a strategy, but you also need to adapt when things go wrong.

在新零售时代，线上线下融合不是选择而是必然。