可持续性不是一种选择，而是生存的必要条件。

Life is too short to live it twice, but literature gives us the chance to live thousands of times.

I don't regret the things I've done, I regret the things I didn't do when I had the chance.

每一次的努力都是对未来的投资，智者明白这一点。

我对成为历史上最好的不感兴趣。我感兴趣的是尽我所能做到最好。

The key is to set realistic customer expectations, and then not to just meet them, but to exceed them — preferably in unexpected and helpful ways.