让团队发挥最大潜能的方法是,以困难但可达成的目标挑战他们,以真诚与信任鼓励他们,以扣人心弦的愿景激发他们,和以同理心倾听他们。
过去是一个陌生的国度;他们在那里做事的方式不同。
The secret of change is to focus all of your energy not on fighting the old, but on building the new.
The process is the purpose.