The problem of quality management is not what people don't know about it. The problem is what they think they do know.
如果你感到不安,猜猜看?世界上的其他人也是如此。不要高估竞争对手而低估自己。你比你想象的更好。
中层管理者是企业变革的无名英雄。
The deeper the silence, the louder the voice within.