JD.com's values are customer first.
京东的价值观就是客户为先。
Your most unhappy customers are your greatest source of learning.
十年寒窗苦读无人问津，一举成名天下皆知。
每一个心理行为都是调整的行为。
In this business, if you're good, you're right six times out of ten. You're never going to be right nine times out of ten.
建筑不仅仅是关于庇护所，它是关于创造一种归属感。