Your golden ticket is being able to see things from other people's point of view. This shift enables heartfelt empathy. It also allows you to persuade others and it is the key to great design. Mastering the view through the eyes of others will unlock so many doors
心理学必须避免一切形式的心灵主义。
先分化,再征服。
变得如此优秀,以至于他们无法忽视你。