无论失败多么艰难,只要你不停下尝试,失败就不是终点。
The key is to set realistic customer expectations, and then not to just meet them, but to exceed them — preferably in unexpected and helpful ways.
La literatura es una forma de resistencia, un acto de rebeldía contra el olvido.
You don't build a business. You build people, and then people build the business.