我们的股东都知道，我们做出了每年不断为客户提供低价商品的决策，而我们的效率和规模使这件事切实可行。这是个不能通过数学方式来完成重要决策的例子。实际上，我们降低价格的时候，已经违背了我们的数学模型，这个模型显示聪明的做法是上调价格。我们掌握了大量与价格弹性相关的数据。
2005年：贝索斯致股东信《尽管是数字在发挥作用，但决策因素还是“判断”》
The state of nature has a law of nature to govern it, which obliges every one: and reason, which is that law, teaches all mankind, who will but consult it, that being all equal and independent, no one ought to harm another in his life, health, liberty, or possessions.
We're all going to die, all of us, what a circus! That alone should make us love each other but it doesn't. We are terrorized and flattened by trivialities, we are eaten up by nothing.
Read, read, read. Read everything — trash, classics, good and bad, and see how they do it. Just like a carpenter who works as an apprentice and studies the master. Read! You'll absorb it. Then write. If it's good, you'll find out. If it's not, throw it out of the window.
Being busy is a form of laziness—lazy thinking and indiscriminate action.