我们拥有一个庞大的、富有创造力团队，同时还拥有一种耐心的、开拓性的、着迷于为客户服务的文化 —— 以服务客户为目标的、大大小小的伟大创新，每天都在发生在公司内部的各个级别中。
2013年：贝索斯致股东信《下放决策权以促进创新》
Sometimes the most ordinary things are the hardest to explain.
The speech we hear is an indication of that which we don't hear. It is a necessary avoidance, a violent, sly, anguished or mocking smokescreen which keeps the other in its place.
生命中最伟大的光辉不在于永不坠落，而在于坠落后总能再度升起。