Operational effectiveness and strategy are both essential to superior performance, which, after all, is the primary goal of any enterprise.

"Memory is a strange thing. It doesn't work as I thought it did. We are so foolishly constructed that we go through life arm in arm with our earliest memories, thinking they are the most recent."

我并非天生失明，而是在12岁时失去视力，但我从未觉得自己是个受害者。

你做什么，你就是什么。不是你说什么，不是你相信什么，不是你如何投票，而是你把时间花在什么地方。

The best way to predict the future is to create it.

形容人心难以捉摸，民众的行为像烟一样飘忽不定。