创新不仅仅是创造新产品；它关乎重新构想整个客户体验。

每个人都有不为世人所知的秘密悲伤；我们常常称一个人冷漠，而实际上他只是悲伤。

艺术不是反映现实的镜子，而是塑造现实的锤子。

The knowledge that you have emerged wiser and stronger from setbacks means that you are, ever after, secure in your ability to survive. You will never truly know yourself, or the strength of your relationships, until both have been tested by adversity. Such knowledge is a true gift, for all that it is painfully won, and it has been worth more than any qualification I ever earned.

"La memoria es un laberinto donde a veces nos perdemos, pero también donde nos encontramos."