If you don't drive your business, you will be driven out of business.

独裁统治滋生糟糕的文学，因为它们滋生恐惧和顺从。

建筑是一种探索，是对未知的探索。

内省的方法必须严格控制。

The key to success is to get out into the store and listen to what the associates have to say. It's terribly important for everyone to get involved. Our best ideas come from clerks and stockboys.