细节不是细节，它们构成了设计。
Your most unhappy customers are your greatest source of learning.
Sometimes you have to lose yourself before you can find anything.
真正的创新不是颠覆，而是解决实际问题。
The only way to achieve the impossible is to believe it is possible.
译文：希望人们互相赞美，而不是彼此伤害。
最好的决策往往产生于数据和直觉的交汇处。