How often do we tell our own life story? How often do we adjust, embellish, make sly cuts? And the longer life goes on, the fewer are those around to challenge our account, to remind us that our life is not our life, merely the story we have told about our life.
"I am not interested in the psychology of characters, but in the psychology of situations."
客户的忠诚是赢得的，而不是给予的。
世界上到处都是愿意帮你制造龙卷风的人，这样你以后就可以声称自己幸存下来了。
Sustainability is not just about protecting the environment, it's about creating a system that works for everyone.