The most important aspect of a software system is its ability to meet the needs of its users.

"To write is to breathe, to live, to exist beyond the boundaries of time."

You’ve got to have models in your head. And you’ve got to array your experience—both vicarious and direct—on this latticework of models. You may have noticed students who just try to remember and pound back what is remembered. Well, they fail in school and in life. You’ve got to hang experience on a latticework of models in your mind.