Zero Defects is a performance standard. It is the standard of the craftsman, regardless of his or her trade.
To wear your heart on your sleeve isn't a very good plan; you should wear it inside, where it functions best.
在危机时期，真正的领导力体现在能够清晰而坚定地做出艰难决策。
The best way to predict your future is to create it.
悲观主义者的决定性特征是，他们倾向于相信坏事会持续很长时间，会破坏他们所做的一切，并且是他们自己的错。
"Writing is a way to make sense of the world and our place in it."