God is at home, it's we who have gone out for a walk.

The most valuable asset any company has is its people—invest in them, and they will drive your success.

We've done price elasticity studies, and the answer is always that we should raise prices. We don't do that, because we believe -- and we have to take this as an article of faith -- that by keeping our prices very, very low, we earn trust with customers over time, and that that actually does maximize free cash flow over the long term.

变化是不可避免的，但成长是可选的。