客户满意度始于理解他们未说出口的需求并超越他们的期望。
"Maybe you can afford to wait. Maybe for you there’s a tomorrow. Maybe for you there’s one thousand tomorrows, or three thousand, or ten, so much time you can bathe in it, roll around it, let it slide like coins through your fingers. So much time you can waste it. But for some of us there’s only today. And the truth is, you never really know."
The truth is rarely pure and never simple.
La literatura es el único país donde puedo vivir sin pasaporte.