The complexity of things—the things within things—just seems to be endless. I mean nothing is easy, nothing is simple.

Now...for some reason, what I was doing seemed to... make sense to people. It was like an alarm went off in my head. I said, "Here's a guy that's got his act together. Here's somebody who has the answer." I'll follow you anywhere, Mr. Gump. So I got company. And after that, I got more company. And then, even more people joined in. Somebody later told me it gave people hope. Now, I don't know anything about that,

We must design for the human experience, not just for efficiency.

The novel is a mirror walking down the road.