历史记住名字，传记记住心灵。

The most important thing is to focus on the customer experience.

"The city’s poor are like the roots of a tree; unseen, but essential to its life."

"The truth is, unless you let go, unless you forgive yourself, unless you forgive the situation, unless you realize that the situation is over, you cannot move forward."

没有纪律的天才就像没有舵的船。