The key to success is to get out into the store and listen to what the associates have to say. It's terribly important for everyone to get involved. Our best ideas come from clerks and stockboys.

透明建立信任，信任塑造品牌。

建筑是一门公共艺术，因此它承载着社会责任。

人们改变了，却忘了告诉对方。